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We deliver all over the World.
EU: 12 Euro
Norway, UK and Schweiz: 19 Euro
Rest of the World: 25 Euro
We ship all foreign orders using UPS.
EU: Delivery time is usually 1-3 working days
NON EU and rest of the World: Delivery times is usually 3-5 working days.
You will receive an email with relevant tracking information once your order has been shipped. Please, notice 24 hours can pass before you can track your parcel.
If you wish to exchange an item to another size or item, please return the item to us and revisit norrofficial.com to place a new order. In that way you will make sure that your wanted size or item is in stock and not sold out in the meantime. When we receive the returned item, we will refund you as soon as possible.
NORR Textiles logistics Thrigesvej 27 7430 Ikast Denmark
All refunded items will be refunded to your original method of payment. Please expect your refund to be credited within 1-3 business days after we have received your package. You will receive an e-mail with a credit note once we have handled your return.
If you experience a fault on a product you have purchased from us, please write an email to firstname.lastname@example.org with your order number, a description, and a picture showing the defect or damage.
We will review your complaint within 48 hours with a purpose of a solution. For more information about your warranty, please check out our terms & conditions.